OnCommand is a comprehensive support program designed to maximize and support your organization’s technology systems.

We offer custom multi-year maintenance agreements or service plans that mitigate the risk of downtime so you can have the peace of mind you need to focus on achieving your business goals.


A standard warranty gives you remote help desk support, but not much else. With OnCommand, you get access to:


Certification & Testing

Comprehensive Checklist Reports

System Training & Reorientation

Guaranteed Response Times

Semi-Annual Business Review

Equipment Coverage

Priority in Support Request Queue

Software & Firmware Upgrades

Plus unlimited help desk support coverage Untitled (300 × 300 px)-May-11-2022-09-25-20-99-PM

Managed endpoint detection and response

Enhanced email security

Managed DNS

DNS filtering

Desktop support

Service is at the core of what we do at Commercial Technology

It’s the value that drives us. We designed the OnCommand program to embody this commitment and empower the organizations we serve to maximize their technology.

     Focus on your business 
         Save time and avoid waste
Optimize for efficiency
  Utilize your technology


Choose the support option that’s right for you

Our flexible subscription service allows you to choose the option that works best for your budget, your tech stack, and your team. Whatever you choose, our experts will be there to support, train, troubleshoot, and keep your systems up to date.

And with OnCommand Plus  Enhancement Options, you can add:

  • On-SSA Our licensing and subscription plans keep your technology up-to-date
  • On-TIME Meet your emergency requirements with enhanced response times
  • On-VIEW Ensure your devices are always operational with remote monitoring
  • On-SITE Augment your staff by scheduling support for events
  • On-DESK Monitor and maintain your server’s health with desktop support

Protect your technology investments today!



Ready to Get Started?

Schedule a consultation with a member of our team to discuss how we can support you with our OnCommand Service Support & Maintenance Options.